Data Deletation Request
At Movie Mela, we value your privacy and are committed to ensuring that your personal data is handled with the highest level of security. If you wish to request the deletion of your data associated with Movie Mela, please review the following guidelines.
1. Right to Data Deletion
In compliance with global data protection laws (such as GDPR and other applicable regulations), you have the right to request the deletion of your personal data stored on our systems. Once your request is verified, we will permanently remove your data unless legal obligations require us to retain it.
2. Information We Delete
When you submit a data deletion request, the following data will be erased from our systems:
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Personal Information: Name, email address, phone number, and other identifiable details.
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Account Details: Subscription history, payment details, and usage records.
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Watchlists & Preferences: Saved watchlists, content preferences, and personalized recommendations.
⚠️ Note: After deletion, your Movie Mela account will no longer be accessible. This action is permanent and irreversible.
3. How to Submit a Data Deletion Request
To request deletion of your data:
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Email Request: Send an email to support@moviemela.com with the subject line: "Data Deletion Request".
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Required Information:
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Full Name
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Registered Email Address
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(Optional) Reason for data deletion request
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Verification: Our team may contact you to confirm your identity before processing your request.
4. Processing Time
Once we receive and verify your request, the deletion process will be completed within 30 days. You will be notified once your data has been permanently deleted.
5. Exceptions to Data Deletion
Some data may not be eligible for deletion if:
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Legal Obligations: We are required to retain certain records for regulatory or compliance purposes.
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Ongoing Transactions: If there are unresolved billing, disputes, or pending transactions, deletion will be delayed until resolution.
6. Impact of Data Deletion
Once your request is processed:
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Your Movie Mela account will be permanently deleted.
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Any remaining subscription period will be forfeited (no refunds).
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You will need to create a new account if you wish to use our services again in the future.
7. Contact Us
For questions or assistance regarding data deletion, please contact us at:
Our team is dedicated to addressing your privacy concerns and ensuring your data is managed securely.
🙏 Thank you for trusting Movie Mela with your entertainment journey. Your privacy and satisfaction remain our top priorities.