Privacy Policy
Movie Mela (“we,” “our,” or “us”) is committed to protecting your privacy. At Movie Mela, we value your trust and ensure that your personal information is handled securely.
This Privacy Policy applies to our website MovieMela and its associated subdomains (collectively, our “Service”), alongside our application. By accessing or using our Service, you signify that you have read, understood, and agree to our collection and practices described in this Privacy Policy and our Terms of Service.
This Privacy Policy outlines how we collect, use, and safeguard your data when you use Movie Mela.
1. Introduction
At Movie Mela, we are dedicated to safeguarding your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you use our services through the Movie Mela platform, including our website and associated applications. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
2. Information We Collect
We may collect several types of information when you use Movie Mela, including:
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Personal Information: Information you provide, such as your name, email address, payment information (e.g., credit card details), and any other personal information required for account creation and subscription services.
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Usage Data: Details about how you interact with the platform, such as your IP address, browser type, device details, pages you visit, and your streaming activity. This data helps us optimize your experience and improve our service.
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Cookies and Tracking Technologies: We use cookies and similar technologies to track user preferences, enhance your experience, and analyze traffic. You can manage your cookie settings through your browser.
3. How We Use Your Information
We collect and use your information to:
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Provide Streaming Services: Deliver content, manage user accounts, and personalize recommendations based on your viewing habits.
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Process Transactions: Manage subscriptions, handle payments securely, and maintain transaction histories.
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Improve User Experience: Analyze how users interact with the platform to improve navigation, content suggestions, and overall performance.
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Communications: Send important notifications related to service updates, billing, and personalized marketing content (you can opt out of marketing communications).
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Security: Ensure the security of the platform, prevent fraud, and monitor potential misuse.
4. Data Sharing and Disclosure
We value your privacy and do not sell, rent, or disclose your personal information to third parties except in the following circumstances:
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Service Providers: We may share your data with third-party service providers (e.g., payment processors or cloud storage providers) solely to help us deliver our services.
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Legal Requirements: We may disclose your personal information if required by law, such as complying with legal obligations or valid legal processes.
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Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if such changes occur.
5. Your Rights
You have certain rights regarding your personal information, including:
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Access and Correction: Update or correct your data through account settings.
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Deletion: Request deletion of your account and data by contacting support.
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Data Portability: Request your personal data in a structured, machine-readable format.
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Opting Out of Marketing: Unsubscribe from promotional communications anytime.
6. Data Security
We prioritize protecting your data with industry-standard measures such as encryption, firewalls, and regular audits. However, no online system is 100% secure. If you suspect unauthorized access, notify us immediately.
7. Children’s Privacy
Movie Mela is intended for individuals aged 13 and above. We do not knowingly collect data from children under 13. If a parent/guardian believes their child has shared personal data, please contact us to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy as our services evolve. Significant changes will be notified via email or on our platform. Continued use of the service means you accept the updated terms.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
10. Data Deletion Request
To request deletion of your data, send an email from your registered email ID to support@moviemela.com with the subject line “Data Deletion Request”. We will verify and process your request in line with legal obligations.