Refund and Cancellation Policy
At Movie Mela, we are committed to providing our users with a seamless and enjoyable entertainment experience. Please read our Refund and Cancellation Policy carefully to understand your rights and obligations.
1. Subscription Cancellations
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Cancel Anytime: You may cancel your subscription to Movie Mela at any time.
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Continued Access: After cancellation, you will continue to have access to premium content until the end of your current billing cycle.
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No Refund for Partial Periods: We do not offer refunds for unused portions of a subscription period.
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How to Cancel: You can cancel directly from your account settings or by contacting our support team at support@moviemela.com.
2. Refund Eligibility
Refunds may be granted under specific circumstances:
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Accidental Billing: If you were incorrectly charged due to a technical error or duplicate billing.
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Unauthorized Transactions: If your account was used without authorization (must be reported within 7 days).
❌ Refunds will not be provided for:
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Change of mind after purchase.
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Dissatisfaction with content (unless the service was defective or misrepresented).
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Lack of usage after subscribing.
3. Refund Process
If you qualify for a refund:
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Contact us at support@moviemela.com with your registered email, subscription details, and reason for request.
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Our team will review and verify your request.
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Approved refunds will be processed within 7–10 business days and credited back to the original payment method.
4. Free Trials
If you sign up for a free trial and do not wish to continue, you must cancel before the trial period ends. Charges made after trial expiration are non-refundable.
5. Changes to This Policy
Movie Mela reserves the right to update or modify this policy at any time. We will notify users of significant changes via email or in-app notifications. Continued use of Movie Mela services after updates implies acceptance of the revised policy.
6. Contact Us
If you have questions or need assistance, please reach out to us at:
We value your trust and strive to resolve any concerns quickly and fairly.